Customer Service

SHIPPING

All orders will be shipped within 24 hours via U.S. Mail, provided the items are in stock. Shipping is $1 per item for US ADDRESSES ONLY.  International shipping costs will vary.

 

PAYMENTS

We accept Mastercard, Visa, Discover, American Express and PayPal.

 

100% GUARANTEE

All of our products are of the highest quality and are 100% guaranteed. Your satisfaction is our first priority. If for any reason you are dissatisfied with your order, please contact us within 14 days of receipt of your order for Customer Care assistance. If an item is damaged, defective or incorrectly shipped, we will gladly replace it. Canceled and/or returned orders may be subject to the shipping costs.

 

SECURE SHOPPING GUARANTEE

Your credit card information is never shared with us at any point in time.  All credit card payments are processed though PAY PAL’s ultra secure website.  You can feel safe when shopping online at Faith Factory Treasures! 

 

RETURNS POLICY

We recommend insuring your return. Please allow 1week for the return to be received and processed. If you are expecting a return shipment, please allow 1 week for the new package to arrive. If you need further assistance with a return, please contact our Customer Service Department.

 

DISCLAIMER

Occasionally, our website may contain incorrect or out-of-date information. Although we work hard to minimize this, we still reserve the right to make corrections.

 

WEBSITE SUGGESTIONS

We value your opinion and input. Please contact us if you have found an error on this site or have a suggestion to make it even better.

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Charm is deceptive, and beauty is fleeting;

but a woman who fears the LORD is to be praised. – Proverbs 31:30

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